You can’t always control the wind, but you can control your sail

Posted August 29th, 2007 by Lori Aulenbach under the category of General
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Denise Hoak, Director of Assisted Living, Garden Spot Village

I saw a segment on Good Morning America this morning about a new micro chip a company called VeriChip Corporation has manufactured. When implanted in the arm of an older adult, the VeriMed RFID links them to a database which provides basic information to someone should the carrier become disoriented, lost or too ill to tell them who they are or where they live. Facilities are using this initially for Alzheimer’s patients who have a tendency to stray as part of their infirmity and may wind up in private neighborhoods or hospital emergency rooms unknowingly.

“We have always believed that the Alzheimer’s patient population is an important, at-risk group who could benefit from the VeriMed Patient Identification System,” said Scott R. Silverman, Chairman and CEO of VeriChip Corporation. “Until recently, however, we did not fully understand the value of the VeriMed system for the caregivers of Alzheimer’s patients. By providing medical personnel quick access to identification and medical records information in an emergency situation, that caregiver is simultaneously informing medical personnel that he or she is responsible for someone unable to care for themselves.”

Although utilizing the microchip’s innate GPS tracking capabilities is not currently identified as a use for the implant, health industry leaders believe this will be an important component in the very near future, used to locate wandering Alzheimer’s and other dementia patients.

The use of this product, although completely voluntary, has created a concern in the minds of many human rights activists. Civil libertarians are worried that this technology may be misused and people’s privacy violated.

This matter of control—older adults being questioned about their decision making capabilities and maybe at some point proven not to be able to make some or all life decisions presents difficult and sometimes painful choices family members have to make.

Is it better to allow civil liberty to take precedence over physical or mental infirmity even if it allows vulnerability and perhaps endangers the lives of older adults? And what if there is no family member to contribute to these dilemmas that face aging adults?

Denise Hoak, Director of Assisted Living at Garden Spot Village states, “I don’t think families are as large as they once were. So a lot of our seniors don’t have any family. I see residents that are aging trying to do it alone. There are issues like finances, which pose real problems. It’s a great concern to them as well as to us [healthcare providers] because we are not allowed to intervene or be power of attorneys to residents. We have been able to maintain, but I see more and more residents without families not being able to make their own decisions. Social services provide support in a place like this, a retirement community; also the Area on Aging can be pulled in. But more and more seniors are out living their children.”

Attitude can affect good health and longevity almost as much as any other factor in a person’s life. Additionally, caregivers should try to help older adults maintain that control by allowing them as much independence as possible. Health professionals should recognize that each person is unique in what they value in life, and how much control they feel they have. They also need to realize that an older adult who adopts any sort of destructive behavior may have suffered a loss that has affected their feelings of control.

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All Packages Are Not Created Equal

Posted August 28th, 2007 by Bob Fell under the category of General
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We’ve had close to 20 group discussions during our time here. The response has been fantastic- with several having over 20 people.

Every subject from being an older single to the common myths about seniors has been explored. At last count we had well over 100 hours of video with more to come.

Being immersed in the older adult culture has given us insights that we wouldn’t have hypothesized at the beginning of this project. I went back yesterday and looked at past blog entries… somewhere along the way I stopped making observations such as, “This is an every day event for them…” to making observations such as, “This is an every day event for us…”

While I would say that we maintain our researcher’s objectivity, at some point you also enter the experiment yourself.

After doing a discussion group on packaging for older adults, I found myself shopping and wondering which products would genuinely be easy to open… and how I would open them if I was a senior.

Attached is a compilation of a few packages that we reviewed for their ease of opening and use. You’ll see that all the packages open, but not with the same ease. You’ll also hear suggestions like, “… I use a screw driver on those.” These older adults have their ways of getting into the packages they want, but they also desire packaging that they don’t have to assail and think about too much. When asked if it was reasonable to expect that a company could make a package that kept things fresh, was tamper-evident and was easy to open/close… the response was classic… “Absolutely… if we can put a man on the moon, we should certainly be able to do that.”

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I Can’t Wait For This To Be Over…

Posted August 27th, 2007 by Bob Fell under the category of General
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This is our last week here, and many people have been asking if I’m looking forward to the immersion part of this project ending.

The answer is a definite… “YES!”

However, the reasons may not be what you’re thinking… yes, it will be wonderful to see my family and sleep in my bed, but it will also be wonderful to take everything we have learned and start to analyze it and apply it. There is only so much that you can do while you are in the throes of fielding research… and I look forward to delving deeper into our findings.

As for leaving here… leaving the people… that is very melancholy for me.

I know I’ll be back… but it will be as a visitor and not a resident. I have truly been a part of Garden Spot Village, and leaving that behind will be a loss on several levels. From hanging out in the lobby, to losing at Bingo… it may be another 20 years before I return to a community such as this and become a resident once again.

In the meantime, we’ll use everything we have learned thus far (and will learn in the next phases of research) to help companies to develop and market better products and services for older adults everywhere.

It’s the least we can do for those here who have taught us so much.

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Apply here!

Posted August 27th, 2007 by Lori Aulenbach under the category of General
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“Older women are dignified. They seldom have a
screaming match with you at the opera or in
the middle of an expensive restaurant. Of course,
if you deserve it, they won’t hesitate to shoot you
if they think they can get away with it.”
—Andy Rooney

I conducted “ladies only” focus groups last week. Topping Bob’s record at that time of 20 respondents, the group grew into 26 energetic, excited, informative women from all walks of life, now nestled in the “garden” willing to share their diverse but equally precious stories.

No one ever thought about getting older. Never. There was resounding laughter as they all realized they agreed on this point. These generations were respectful and obedient to their elders. The older adults were the wisest part of the family. “My grandmother lived to 104 years old and I never thought of her as old. They had great outlooks, they were all very positive.”

The feeling was that this generation was not pushed into viewing a certain age as old like we are today. Many feel advertising has exacerbated this chasm. “We never even thought about age. Now we are categorized by age group and each age group is expected to act or eat or buy in a certain way according to their where they fall! I couldn’t be categorized then and I can’t be categorized now. No one can!”

“After my husband died our family doctor used to take me out to lunch and for an occasional card game. He used to say women are very fortunate. ‘Being a physician, I can tell you, men never get together or ask each other to lunch or to play cards—you women, you call each other up, you get together a couple of times a month to shop or play cards or have lunch or go to the movies. You are so much more fortunate.’” Perhaps this is why women seem to be more content in their older years. There was much chatter about the fact that perhaps women have been raised to be caregivers and perhaps that is why they take care of each other. “Here we can have fellowship twice a day—lunch and supper in the cafeteria. Maybe women are always prepared to take care of each other and men have not been trained. It is part of being a woman, nurturing. As I look around I see people who really care about each other. Men may care but they do not know how to express it so they end up being very lonely.”

So what advice did our ladies have for the retiring boomer generation?

  • Apply here!
  • Don’t wait too long.
  • Plan for a place to live and choose it now.
  • Spend time with your children and grandchildren.
  • Stay active.
  • Volunteer.
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The Brady Bunch Factor

Posted August 26th, 2007 by Bob Fell under the category of General
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For those of us who remember Mike and Carol, and Marsha, Marsha, Marsha… they forged a new family out of two existing families and waltz into television history…

Even though the theme song each week reminded us of how this family started, we grew to think of them as one family (after all, such classic moments as the “house of cards” episode really helped them bond).

This place is one big Brady reunion… it doesn’t matter after a while where we all came from, we are family now and we continue to bond together.

As with all families, you get to know each other better than you’ll ever know the neighbors… or even Sam the Butcher.

I sat in the lobby kibitzing with a few people over a surprise they were cooking up for this fall. We never really talk in hushed tones around here, but we were still careful not to be overheard. Just as the big secret was about to be revealed to me, Dorothy came around the corner, not looking at us, but close enough to hear…

She was spotted by the secret holder and he saw the concern in my eyes… he laughed and said… “Oh, don’t worry about Dorothy, she has to be at least five feet closer before she could hear us.”

The off-handed and jovial way he said it instantly brought laughter to my face… “You guys really know each other here don’t you?… even to the point of what someone’s hearing radius is.”

“You have no idea.” was the reply… “We’re family… you get to know each other… it’s what we do… it’s how we know how to help each other.”

Mike and Carol would be so proud… they’d have Alice whip up a great meal to celebrate this Johnny Bravo-esk moment… then we’d all go out and join the Davy Jones fan club… with George Glass…

… we now return you to your regularly scheduled blog…

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Sometimes it’s more than a game.

Posted August 25th, 2007 by Bob Fell under the category of General
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“Bill wants to play Pinochle tonight, can you play?”

Always ready for cards, I quickly accepted.

It struck me as a little odd that the woman who asked me wasn’t able to play, but was striving to find other players.

“What’s the big deal?” I thought to myself… I love Pinochle, but we can always play another night.

I was the last to arrive and the cards were already dealt and sitting on the table… Bill seemed so happy that I came and held my hand with tight warmth as I greeted him.

Some pre-game chit-chat was underway… no, I’m fine, I’m not thirsty… it was so hot today… tomorrow is going to be worse… I haven’t seen you in a couple of days… so, Bill, how are you doing?… … …

The cards sat on the table as Bill talked about how the pacemaker he got just two weeks before was working, but his heart was fibrillating and he had to go and get it shocked back to normal…

Evidently, Bill’s cardiac doc doesn’t say much… Bill is always probing, looking for answers… and comfort.

The cards sat on the table as my Pinochle partner suggested we pray right then. We held hands and lifted Bill up in prayer… looking for comfort no doctor could give him.

We played cards… but it wasn’t our purpose there. The woman who asked me to play was really asking me to care… to spend time with someone who needed to share their burdens.

We lost ourselves in a couple of games of Pinochle and enjoyed the camaraderie and competition that go with it… then it was time to go.

As with most things here, we helped clean up and put the chairs, snacks, light and table away… it’s just something we do.

At the door, Bill’s grip on my hand was not wanting for age or his current ailments… the woman next to me encouraging Bill that the Lord had him in His arms… not here to play cards… I was here to care… I gave Bill a bear hug and felt the tension release from him along with a sigh filled with angst.

Through breaths and a few tears Bill shared his fear… defibrillation can jar other things loose… all older people have small clots near their valves… one could break loose and go straight to… he pointed to his head.

We covered him in understanding and friendship and left him smiling as the door closed.

While I could tell you who won the card games last night… somehow it seems more important to tell you to look out for opportunities to leave your cards sitting on the table.

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A Wet Slice of Heaven

Posted August 24th, 2007 by Bob Fell under the category of General
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Since I got here people have talked to me about water volleyball… each ending with an invitation to come and play.

I politely say I will try… the same response I give my kids when I don’t really want to do something… I may have no intension of doing it, but saying no seems rude.

But, just like my kids, they are persistent… I ended up in the pool… and I had a ball.

Sure, it was exercise, but it was just so much fun. Not only because they refuse to have any rules (the same person can, and did, hit it over and over again… just so long as it eventually gets to the other side) but mostly because of their attitude.

The attitude here is contagious. I am extremely competitive, and have to reign myself in when I play games… but over the past weeks I have come to a place where I can just have fun and enjoy the people… something they do here every day.

We played men against the women and the games were close… there was even a little good-natured trash talk, and the woman gleefully cheered for me… when I hit it out of bounds.

In the pool that day was at least one ex-Navy SEAL; a gentleman affectionately referred to as “the monster” because at 6’3” he dominates the net; and a woman who has the beginning of Alzheimer’s and has seen her reflexes and abilities grow stupendously by playing this game. But what really touched me was how proud the rest of the team was of her for the hard work she has put in and the pay-off she received.

Being here is like having your own private rooting section. People here stand behind each other, support each other and encourage each other. There is a part of me that just feels this is the way it was always meant to be.

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